The trouble with telcos

I really had a great time putting together the 10 Things presentation from last month's Telco 2.0 event, but these things are really only meaningful if they stimulate some thought, discussion, and a basis for moving forward. So I'm really gratified that my mega-uber value reader and cyberfreund Ian Hay, who has a real job within a genuine EuroTelco, has taken the concept as a point of departure for a survey trying to get at something more constructive. I'm still absorbing his post, but one thing that leaps out from the list immediately is that the word "open" appears in four out of ten items on the wish list. I think this could evolve into an industry self-help wiki, if Ian has the energy to run with it.