Thursday, March 10, 2005


Andy's on the case. I haven't heard anything about closed trials, as I did with voicemail, but whatever is happening, it looks as though they are laying the ground for the next wave in the service. Once they start selling numbers, the customer service issues many have noted with SkypeOut become much more critical if left unresolved. Perhaps the answer is in an outsourced Skype-enabled call center? Duh.

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