Tuesday, October 24, 2006
I just got off the phone with Tim Panton, one half of Mexuar, a Manchester-based startup which is to release tomorrow an SDK for its new product, known as Corraleta, at Astricon in Dallas. This uses a Java applet of only around 120K in size, which can enable direct click-to-call over Asterisk to a website's contact center with no software download for the end-user, and presents the contact center agent with contextual information as to what the caller was doing in the site when the call was initiated. It's cool. Give it a whirl.